Solution: Hi3521; DVR/NVR/HVR Operating System: LINUX, Compression Mode: H.264 Video Input/Output: BNC 32CH in, 1CH out; VGA 1CH out Audio Input/Output: RCA 4CH in, 1CH out Alarm Input/Output: Alarm 8CH in/ 1CH out Realtime Video Recording: CIF: 352×240 at 30 Fps(NTSC); 352×288 at 25 Fps(PAL) Playback: CIF× 8CH Multi-channel playback simultaneously, voice intercom, remote control, mobile view(iPhone, Android, Windows, Blackberry, Symbian, etc.) Backup Mode: network download, Flash stick, movable HDD, SATA HDD Support IE, Firefox, Google Chrome, Mac OS, Safari, 28 kinds of Languages Support DHCP/PPPOE/DNS/DDNS/NTP/RTSP/IP right management/IP search/network alarm center/WEB clients/standalone clients/SDK/3G/Wifi Motion Detection, RS485, E-mail, RJ45 (10M/100M), 2 SATA ports(Max 8TB), USB2.0 Dimension: 370mm× 350mm× 66mm Weight: 8.5 KG
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Packaging & Shipping
security system surveillance Shipping Condition
1. DHL is our first choice to dispatch goods. We have long relationship with Hong Kong DHL. Good price, good service. You will receive goods usually 4-5 days.
2. TNT is very economy by some European countries, usually TNT Economy is the cheapest way, you will receive goods in one week.
3. UPS is good choice for some of Asia & Europ countries. You will receive the goods around 4-5 days.
4. Fedex is a better way for some island countries. Fedex Economy also accepted. You will receive the goods around 4-7 days.
5. EMS usually for some countries hard to do customs clearance, such as Ukraine or Russia, you do not need pay tax. But, EMS only for small package.
1. We have our own forwarder by air and by Sea for your convenience, we will quotation a competitive price to you.
2. If you have your own forwarder, we are happy to assistant your forwarder shipping goods.
Ⅰ. ODM Service 1. Label Printing:
Please send us your SKU number or your Model ID, we will print label and double
check with you before goods dispatch.
2. Manual Printing:
Please send us your modified manual after your payment, we will print manual and
double check with you before goods dispatch.
3. Logo Printing:
Your order over 50PCS total we can free print your logo, or will add $20 for
silk print fee.
Please send us .JPG format Logo within 2 colours, we will help you print on
products and box, double check with you before goods dispatch.
Ⅱ. OEM Service 1. Label Printing:
Please send us your SKU number or your Model ID, we will print label
and double check with you before goods dispatch.
2. Manual Printing:
Please send us your modified manual after your payment, we will print
manual and double check with you before goods dispatch.
3. Logo Printing:
Please send us .JPG format Logo within 3 colours, we will help you print
on products and box, double check with you before goods dispatch.
Please send us your designed box based on our box demision and graph
paper, we will send our box demision and graph paper first.
As a high-tech enterprise, we are engaged in the R&D, manufacturing, and exporting of surveillance products. We focus on high-end CCTV Cameras, IP Cameras, DVRs, NVR, HD-SDI, HD-CVI Products and CCTV relatives, Vandsec always dedicated to the World’s safety market to create a better life
Established in Aug 2008, as a specialized manufacturer, Vandsec developed more than 200 different models of CCTV Products. With many years’ experience in exporting CCTV products, Vandsec products have been accepted by customers in over 150 countries, especially in Europe , USA and South America.
1.DVR Card problem; (1). Check the BNC connector of the DVR channels, if the image also have the image interference., it must be the DVR Card problem. (2). DVR ground wire do not connect it well. Check the gournd wire if not , add it and restart the DVR without outage.
2.DVR single channel or few channel has image interference, flicking and a line in the middle of the image. (1). Check the Security camera is working well; (2). Check th BNC is good one; (3). Check the video line.
3. PTZ Camera or High speed dome can not control it; (1). Check DVR RS-485 port is working well; (2). Check the Voltage of RS-485 beside the Zoom modules and PTZ; (3). Separate testing. Check each channel conncect to DVR, and find the one which can not control it; (4). Check the decoder or hardware of ptz camera; (5). Address, baud rate, and protocol.
4.Box camera, all in one camera no video image; AC220 Voltage is regular; Power supply output and input; RS-485 or BNC Connector is right and well.
5.Black screen for monitor; AC 220V voltage is regular. Check the monitor on your computers.
6.DVR keyboard can not be controlled; (1). DVR DC 12V is ok; (2). Electrical current is OK.
7.DVR has Alarm noise. (1). HDD has problems or fault; (2). Video loss; (3). Alarm signal has been triggered.
All of our products are 100% passed strictly quality inspection before delivery.
We provide Two years warranty for CCTV Camera and One year for DVR/NVR 1080P after the shipment date.
1, For the products that prove defective under normal usage, if our customers could repair the products by themselves, we will supply the spare parts.
2. If the customers couldn't repair the products, the products need to be shipped back to us. We repair and afford 50% of freight charge.
3. If the products are broken by violence, carelessness, repaired or altered without the authorization, we will not be re- sponsible for the warranty.
To return a product for repair, please talk to our sales person for an RMA instruction. Thank you.